What is Managed IT Services?
Our managed services encompass all aspects of IT operations – from employee service desks, to data backup and recovery solutions, to Cloud implementation and management as well as high-performance computing – so you can shift your focus from time-consuming, daily tasks to strategic business priorities.
Our platform-delivered managed services are designed to simplify the management and operation of your end-to-end IT echo-system. Enhancing your IT and business functions through improved agility and scalability.
The Managed IT Benefits.
Monitoring and Management Solution
The team uses automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates to deploy the monitoring and management solution and manages, server performance across most operating systems ,server virtualisation, supporting VMware and Hyper-V; more than 100 deep performance metrics are tracked and analysed essential Microsoft services or applications including Exchange, end-to-end security service; from firewall management through to antivirus and patch management and much more.
Realize transformation and outcomes with multi-cloud solutions
Reduce complexity, risk and costs while improving operations for multi-cloud environments, solutions with best of breed processes and expertise. control costs and business outcomes with guaranteed service levels and comprehensive IT solutions for backup, storage, converged infrastructure.
Improve IT operations and end-user support experiences
Synnect enables customers to shift the burden of end-user support and device management. Our service desk provides 24x7 information and support, how and when end users need it, automated monitoring and proactive management optimizes device performance and improves end-user productivity and designated team to oversee account performance and deliver maximum customer value.
IOT Service Offering.
Managed Network Services
Proactive monitoring and management of multivendor legacy and programmable (SDN) networking technology.
Managed Collaboration and Productivity Services
Integrated multivendor management of collaboration and productivity tools across multiple deployment and consumption models.
Managed Customer Experience Services
Maximizing your CX ecosystem, transforming and optimizing operational models, technology systems, and employee engagement programmes.