Customer Intelligence

Use data, analytics and insights on prospects and customers to create relevant, individualized experiences in real time. Map out an ideal journey that’s not only satisfying to the customer, it’s also valuable to your organization. Synnect provides a unified, open analytics platform with unmatched breadth and depth to help you engage with customers, right when it matters.

Customer Intelligence As A Service

Analytical Marketing
Implement more sophisticated analytics – such as machine learning – to gain insights from data, understand customer preferences and drive marketing ROI. Identify, track, serve and retain customers, even when they’re on multiple devices. Manage marketing programs from start to finish.

Real-Time Customer
Go beyond channel-based marketing to achieve an omnichannel view of your customers across all devices. Adapt to and anticipate customer needs. Synnect brings together data, analytics and marketing processes to help you.

Customer Journey
Understand where your customers are in the customer journey, and optimize each interaction to boost its success. Reach out at the right time, and with the right frequency. With advanced, integrated analytical capabilities from Synnect, you can drive longevity, loyalty and growth.

Ecosystem Excellence
Achieve interoperability across multiple technologies with a powerful ecosystem approach. To drive contextually relevant customer experiences, you need a marketing system that accommodates multiple technologies.

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We partner with orginziations around the world to shape and achieve outcomes through intuitive technology solutions and services